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New Economy TOEIC Test 3

Đề thi nằm trong bộ sưu tập: Tuyển tập đề Tiếng Anh TOEIC - Full Mock Test

Số câu hỏi: 200 câuSố mã đề: 1 đềThời gian: 1 giờ

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Hình ảnh
Câu 1: 1 điểm
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A
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B
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C
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D
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Câu 2: 1 điểm
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A
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Câu 3: 1 điểm
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Câu 4: 1 điểm
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A
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Hình ảnh
Câu 5: 1 điểm
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Hình ảnh
Câu 6: 1 điểm
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B
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Câu 7: 1 điểm
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Câu 8: 1 điểm
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Câu 9: 1 điểm
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Câu 10: 1 điểm
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Câu 11: 1 điểm
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Câu 12: 1 điểm
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Câu 13: 1 điểm
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Câu 14: 1 điểm
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Câu 15: 1 điểm
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Câu 16: 1 điểm
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Câu 17: 1 điểm
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Câu 18: 1 điểm
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Câu 19: 1 điểm
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A
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C
Câu 20: 1 điểm
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Câu 21: 1 điểm
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Câu 22: 1 điểm
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Câu 23: 1 điểm
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C
Câu 24: 1 điểm
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Câu 25: 1 điểm
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A
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B
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C
Câu 26: 1 điểm
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A
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B
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C
Câu 27: 1 điểm
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A
B.  
B
C.  
C
Câu 28: 1 điểm
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A
B.  
B
C.  
C
Câu 29: 1 điểm
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A
B.  
B
C.  
C
Câu 30: 1 điểm
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A
B.  
B
C.  
C
Câu 31: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 32: 1 điểm
Which department does the man most likely work in?
A.  
Human Resources.
B.  
Accounting.
C.  
Marketing.
D.  
Technical Support.
Câu 33: 1 điểm
What is the woman unable to do?
A.  
Contact a client.
B.  
Write an e-mail.
C.  
Access a file.
D.  
Purchase a laptop computer.
Câu 34: 1 điểm
What does the man suggest doing?
A.  
Stopping by his office.
B.  
Enrolling in a class.
C.  
Replacing a part.
D.  
Reading a manual.
Câu 35: 1 điểm
Why is the man calling?
A.  
To request a payment.
B.  
To confirm an order.
C.  
To offer a room upgrade.
D.  
To advertise a product.
Câu 36: 1 điểm
What does the woman inquire about?
A.  
An additional fee.
B.  
Valet parking.
C.  
Local amenities.
D.  
A warranty period.
Câu 37: 1 điểm
What does the woman say she will do?
A.  
Pay by credit card.
B.  
Compare options.
C.  
Take pictures.
D.  
Rearrange her schedule.
Câu 38: 1 điểm
Why is the man calling?
A.  
To cancel an order.
B.  
To ask for advice.
C.  
To purchase an air conditioner.
D.  
To schedule an appointment.
Câu 39: 1 điểm
How long has the man most likely used the air conditioner?
A.  
About a day.
B.  
About a week.
C.  
About a month.
D.  
About a year.
Câu 40: 1 điểm
What information does the woman request?
A.  
The year of production.
B.  
Contact information.
C.  
A model number.
D.  
The date of purchase.
Câu 41: 1 điểm
What type of event are the speakers discussing?
A.  
A fundraiser.
B.  
A workshop.
C.  
An anniversary.
D.  
A music festival.
Câu 42: 1 điểm
What is the woman concerned about?
A.  
Reserving tickets.
B.  
Finding a parking space.
C.  
Arriving on time.
D.  
Accommodating more attendees.
Câu 43: 1 điểm
How is the event different from the one held last year?
A.  
There will be a family ticket option.
B.  
A shuttle bus will be available.
C.  
No cameras will be allowed.
D.  
A different place will be used.
Câu 44: 1 điểm
How did the man find out about the yoga class?
A.  
From a public posting.
B.  
From a co-worker.
C.  
From the woman.
D.  
From a company's website.
Câu 45: 1 điểm
Why can't the woman attend the yoga class?
A.  
She hurt her back.
B.  
She can't afford the fee.
C.  
She has to take care of her children.
D.  
She attends a different class.
Câu 46: 1 điểm
What will the woman do next month?
A.  
Apply for a new job.
B.  
Watch the man's jazz dance.
C.  
Appear in a performance.
D.  
Register for a class.
Câu 47: 1 điểm
Who most likely is the woman?
A.  
A customer service representative.
B.  
A travel agent.
C.  
A fashion designer.
D.  
An event coordinator.
Câu 48: 1 điểm
According to the woman, why can't the item be refunded immediately?
A.  
A computer system is not working.
B.  
A manager is absent.
C.  
It has already been sent.
D.  
The man is not eligible for a refund.
Câu 49: 1 điểm
What does the woman say she will do?
A.  
Offer a discount.
B.  
Send an e-mail.
C.  
Provide a product catalog.
D.  
Contact a manager.
Câu 50: 1 điểm
Why was it hot inside the office?
A.  
The air conditioner was on.
B.  
The air conditioner was broken.
C.  
There is no air conditioning.
D.  
The air conditioner had been off.
Câu 51: 1 điểm
What is the man's problem with the office?
A.  
There was no public transport close by.
B.  
The carpet was not clean.
C.  
The contract is not signed.
D.  
The office is too small.
Câu 52: 1 điểm
How does the woman respond to the man's problem?
A.  
She tells him they are putting in new carpets.
B.  
She tells him that the carpets aren't dirty.
C.  
She prepares the contract for tomorrow.
D.  
She shows him another office.
Câu 53: 1 điểm
What are the speakers discussing?
A.  
A real estate deal.
B.  
The condition of the property.
C.  
Negotiating a contract.
D.  
Renovating the property.
Câu 54: 1 điểm
Why does the woman say "I've had several other offers that are higher than that from other real estate agents"?
A.  
To offer a contract.
B.  
To negotiate a higher price.
C.  
To settle a deal.
D.  
To recommend a realtor.
Câu 55: 1 điểm
Why is the woman pleased?
A.  
Because she completed her work.
B.  
The renovations will go ahead.
C.  
She found a new realtor.
D.  
The realtor will pay more money.
Câu 56: 1 điểm
Where do the speakers most likely work?
A.  
A research facility.
B.  
A legal firm.
C.  
A construction company.
D.  
A pharmacy.
Câu 57: 1 điểm
What does the man mean when he says "I've been meaning to visit him"?
A.  
He has already visited him.
B.  
He knows that he should have visited him.
C.  
He will visit him tonight.
D.  
He forgot about it.
Câu 58: 1 điểm
What will the woman include in her e-mail?
A.  
When to visit Joseph.
B.  
The contract details.
C.  
Joseph's phone number.
D.  
The lawyer's documents.
Câu 59: 1 điểm
What kind of work are the men doing?
A.  
Remodeling the foyer.
B.  
Renovating the bathrooms.
C.  
Repainting the foyer.
D.  
Renovating the kitchen.
Câu 60: 1 điểm
What can the man explain?
A.  
Why she has a low budget.
B.  
Why the price is above her budget.
C.  
Why the foyer isn't ready to be painted.
D.  
Why the foyer is peeling.
Câu 61: 1 điểm
When does the woman want the men to begin work?
A.  
The second week of September.
B.  
Anytime during August.
C.  
After August.
D.  
The first Saturday of August.
Hình ảnh
Câu 62: 1 điểm
What is the woman trying to do?
A.  
Gain some weight.
B.  
Eat foods with more sugar.
C.  
Skip breakfast.
D.  
Lose some weight.
Câu 63: 1 điểm
Look at the graphic. Which ingredient is the woman concerned about?
A.  
Fat.
B.  
Sugar.
C.  
Protein.
D.  
Eggs.
Câu 64: 1 điểm
What does the man recommend the woman do?
A.  
Have some bacon and eggs.
B.  
Just drink coffee in the morning.
C.  
Don't eat breakfast.
D.  
Have coffee and eggs.
Hình ảnh
Câu 65: 1 điểm
What does the man say he will do on the weekend?
A.  
Go on a vacation.
B.  
Host a business lunch.
C.  
Go on a business trip.
D.  
Get some new suits.
Câu 66: 1 điểm
Look at the graphic. What is the suit made of?
A.  
Polyester.
B.  
Silk.
C.  
Cotton.
D.  
Wool.
Câu 67: 1 điểm
What does the woman say she will do?
A.  
She won't do it for twenty dollars.
B.  
She will do it for twenty dollars.
C.  
She will do it for more than twenty dollars.
D.  
She will do it by next week.
Hình ảnh
Câu 68: 1 điểm
Who most likely are the speakers?
A.  
Plumbers.
B.  
Office workers.
C.  
Electricians.
D.  
Carpet cleaners.
Câu 69: 1 điểm
Look at the graphic. Where is the woman currently working?
A.  
Trinity Construction.
B.  
Mulberry & co.
C.  
Olive Cosmetics.
D.  
Torrenz Inc.
Câu 70: 1 điểm
What does the woman ask the man to do?
A.  
Install some piping in the wall.
B.  
Install some cables in the ground.
C.  
Install some cables in the roof.
D.  
Install some new software on the computers.
Câu 71: 1 điểm
Why is the speaker calling?
A.  
To order delivery food.
B.  
To advertise a cooking class.
C.  
To report a problem.
D.  
To make a reservation.
Câu 72: 1 điểm
What will the speaker celebrate next week?
A.  
A birthday.
B.  
A promotion.
C.  
A retirement.
D.  
A wedding.
Câu 73: 1 điểm
What does the speaker want the listener to do?
A.  
Contact some guests.
B.  
Decorate a space.
C.  
Meet special dietary needs.
D.  
Prepare an estimate.
Câu 74: 1 điểm
What does the factory produce?
A.  
Appliances.
B.  
Clothes.
C.  
Toys.
D.  
Shoes.
Câu 75: 1 điểm
What is special about the factory?
A.  
Its size.
B.  
Its production method.
C.  
Its automated machines.
D.  
Its location.
Câu 76: 1 điểm
What will listeners do at the end of the tour?
A.  
Participate in a hands-on experience.
B.  
Receive a free product sample.
C.  
Have refreshments.
D.  
Return to the tour bus.
Câu 77: 1 điểm
What will happen next week?
A.  
A budget proposal.
B.  
A business event.
C.  
A performance evaluation.
D.  
A shareholders' meeting.
Câu 78: 1 điểm
What benefit does the speaker mention?
A.  
Fewer complaints.
B.  
Reduced travel time.
C.  
Access to clients.
D.  
Strengthened security.
Câu 79: 1 điểm
What are the listeners asked to do?
A.  
Delete unnecessary data.
B.  
Submit a report.
C.  
Contact clients directly.
D.  
E-mail an order confirmation.
Câu 80: 1 điểm
Who most likely are the listeners?
A.  
Professional novelists.
B.  
University professors.
C.  
Potential writers.
D.  
Prospective clients.
Câu 81: 1 điểm
What are the listeners asked to do?
A.  
Fill out a questionnaire.
B.  
Attach a name tag.
C.  
Introduce themselves.
D.  
Read a book.
Câu 82: 1 điểm
Who is Natasha Marsh?
A.  
An athlete.
B.  
A children's author.
C.  
An event organizer.
D.  
A guest speaker.
Câu 83: 1 điểm
According to the speaker, what is happening today?
A.  
A new product is being released.
B.  
The store is closing down.
C.  
Their staff is all quitting.
D.  
The company is recording a commercial.
Câu 84: 1 điểm
What does the speaker mean when she says "you'd think they were giving the shoes away"?
A.  
The store is giving the shoes away.
B.  
There are a lot of people waiting to buy the product.
C.  
They ran out of stock.
D.  
A few people were upset about the product.
Câu 85: 1 điểm
According to the speaker, what is WingTip offering on the first day of sales?
A.  
10% discount.
B.  
A new pair of headphones.
C.  
Free shoes.
D.  
Special edition shoes.
Câu 86: 1 điểm
According to the speaker, how can we see the value of Mr. Hardwell's work?
A.  
He has paintings on his walls.
B.  
He has a lot of pictures on his walls.
C.  
He has a lot of fan mail in his office.
D.  
He has a special award on his desk.
Câu 87: 1 điểm
Why does the speaker say, "I think it's safe to say that Mr. Hardwell should leave some room on his walls"?
A.  
To discuss another issue.
B.  
To suggest he is going to continue doing more work.
C.  
To recommend a friend to him.
D.  
To make sure the audience is familiar with him.
Câu 88: 1 điểm
What will Mr. Hardwell do today?
A.  
Share some of his business knowledge.
B.  
Preview the book and show some video.
C.  
Read some excerpts from his book.
D.  
Read a chapter from his book.
Câu 89: 1 điểm
Where does the speaker most likely work?
A.  
Lawyers office.
B.  
Fashion company.
C.  
Airline company.
D.  
Accounting firm.
Câu 90: 1 điểm
Why does the speaker say "I was out of town on a business trip"?
A.  
To explain why she hadn't called.
B.  
To arrange an appointment.
C.  
To sign the contract.
D.  
To discuss the building plan.
Câu 91: 1 điểm
What does the speaker offer to the woman?
A.  
A free plane ticket.
B.  
Another portfolio.
C.  
A deposit for rent.
D.  
A possible contract.
Hình ảnh
Câu 92: 1 điểm
What type of event is being catered?
A.  
A business dinner.
B.  
A business luncheon.
C.  
A corporate breakfast.
D.  
An annual picnic.
Câu 93: 1 điểm
Look at the graphic. Which items were not changed?
A.  
Cold meat trays and mixed salad plates.
B.  
12 pack of bread rolls.
C.  
Cutlery sets.
D.  
Cutlery sets and bread rolls.
Câu 94: 1 điểm
What is the listener asked to do?
A.  
Send an email confirmation.
B.  
Call the man to confirm the change.
C.  
Don't change the order.
D.  
Cancel the whole order.
Hình ảnh
Câu 95: 1 điểm
Who most likely is the speaker?
A.  
President of the Maryland Florist Association.
B.  
President of the annual Florist Convention.
C.  
President of the tulip garden.
D.  
President of the rest area.
Câu 96: 1 điểm
Look at the graphic. Where will the listeners go first?
A.  
The aviary.
B.  
Begonia Street.
C.  
Dragon Lake.
D.  
Azalea Road.
Câu 97: 1 điểm
What does the speaker encourage listeners to do before they leave?
A.  
Visit the tulip garden.
B.  
Buy some flowers.
C.  
Pick some roses.
D.  
Visit the aviary.
Hình ảnh
Câu 98: 1 điểm
When will the special sale be over?
A.  
Monday.
B.  
Saturday.
C.  
Sunday.
D.  
It is weekly.
Câu 99: 1 điểm
What is indicated about Granville Produce?
A.  
They have a wide variety of potatoes.
B.  
They highlight their heirloom tomatoes.
C.  
They are an inexpensive grocer.
D.  
They have been in business for several years.
Câu 100: 1 điểm
Look at the graphic. Why is the Brandywine such a good deal?
A.  
It is cheaper than the Black Krim.
B.  
It is a delicious tomato.
C.  
It is normally over a dollar more expensive per pound.
D.  
It is normally not in season.
Câu 101: 1 điểm
Not far
the train station lies Starlight Park, which is a popular destination for tourists and locals alike.
Câu 102: 1 điểm
The sales director will give a brief talk
the keynote speaker is introduced.
Câu 103: 1 điểm
The charity's new reading program is
to increase literacy rates in developing countries over the next ten years.
Câu 104: 1 điểm
Engaging in social
, Ms. Mason quickly expanded her network after moving to a new city.
Câu 105: 1 điểm
Artists wanting to participate in the contest should submit their work by the
of June
Câu 106: 1 điểm
Drake Pharmaceuticals is
to have world-renowned chemist Jonas Lund as its senior lab technician.
Câu 107: 1 điểm
The Zans Corporation
manufacturing all of its luxury wallets and footwear domestically next year.
Câu 108: 1 điểm
Some voters have a clear
for candidates who have practiced law.
Câu 109: 1 điểm
The clerk said that
fifteen customers had been waiting outside the store for it to open.
Câu 110: 1 điểm
The leaky faucet has been repaired, so visitors may
use the first-floor restroom.
Câu 111: 1 điểm
The
of the disease can be significantly slowed by taking the medicine developed by Dr. Toft's team.
Câu 112: 1 điểm
Unfortunately, when the hurricane hit the area, residents as well as public officials were
unprepared.
Câu 113: 1 điểm
The company plans on
the salespeople for the expenses they incurred while attending the conference.
Câu 114: 1 điểm
Ms. Carlton felt comfortable crossing the road because there were no vehicles coming in her
.
Câu 115: 1 điểm
the television coverage of the general election, a number of high-profile candidates were interviewed live on air.
Câu 116: 1 điểm
Mr. Hicks
seating near the stage in the concert hall for important clients.
Câu 117: 1 điểm
Fritz Center, the venue
hosts the film industry's awards banquet, is undergoing an ambitious expansion project.
Câu 118: 1 điểm
The monthly staff dinners give employees from different departments the chance to interact with
on a personal level.
Câu 119: 1 điểm
Landlords are required to
with the regulations set by the Regional Department of Safe Housing.
Câu 120: 1 điểm
A sturdy support beam was added to the first story of the building for
reasons.
Câu 121: 1 điểm
Eco Unite is a non-profit organization
to educating the public about environmental issues.
Câu 122: 1 điểm
It is essential that the logo for Prime Vitamins be integrated
all of its catalogs and mailings.
Câu 123: 1 điểm
Despite receiving rejections from several major publishers, Ian Wright
to become a world-famous novelist.
Câu 124: 1 điểm
Mr. Burrows was praised for creating
user manuals which can be easily understood.
Câu 125: 1 điểm
Even though Ms. Garcia had a small account at the financial institution, the employee treated her
she were a major investor.
Câu 126: 1 điểm
When you return an item by mail, be sure the receipt is
to the request form to expedite processing.
Câu 127: 1 điểm
The witness saw only a
figure standing near the lamp post shortly before the crime was committed.
Câu 128: 1 điểm
Ben Sanders
designed the suitcase to fold up easily for compact storage.
Câu 129: 1 điểm
Because the weather was warmer than usual this summer, the crops
a few weeks early.
Câu 130: 1 điểm
auditing the financial records of Rockford Consulting, the accountant will submit an official report.

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Subject: Pre-shipping Procedures

At the manufacturing team meeting,

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Brooklyn, NY 10787

Dear Ms. Minakuchi,

It is my pleasure to inform you that Hannover Design would like

(143) you to interview for our summer intern program. We are only interviewing fifteen candidates this year for the six positions we have available. You will be pleased to know that you were selected out of a group of over 200 people
(144) applied for an interview.

We will be holding interviews on March 6 and 7 from 1:00 to 6:00 P.M. We would like for you to come on the 6th at 1:30 P.M. if you are able to. If not, we can

(145) for you to come on the 7th.
(146). If you have any questions, feel free to call our office (212-347-9919) and the human resources department will be able to assist you. We look forward to hearing from you soon.

Sincerely,

Max Wright

Office Manager

Hannover Design

212-326-1268

[email protected]

MEMO

To: All Employees
From: David Koch
Subject: Important Information
Date: May 22

We will be holding our annual meeting for shareholders on June 3. I will be giving a short presentation during the opening ceremony, and I hope everyone can attend. Below is a basic schedule of the meeting.

Opening ceremony 1:00 PM.

Annual report 2:00 PM.

Discussion 4:00 PM.

Dinner 6.00 PM.

Câu 147: 1 điểm
What is the purpose of the memo?
A.  
To remind employees of a project deadline
B.  
To suggest revisions to an annual report
C.  
To provide a schedule for an event
D.  
To report to shareholders on annual profits
Câu 148: 1 điểm
At what time will David Koch speak?
A.  
1:00 P.M.
B.  
2.00 P.M.
C.  
4.00 P.M.
D.  
6.00 P.M.

Judy Lynch 10:12

Will we be able to charge this dinner gathering to the company credit card?

Nathan Lee 10:13

Unfortunately, no. The company policy changed just last month. Only meetings conducted with clients during lunch or dinner can be covered as company expenses.

Judy Lynch 10:14

That's too bad. I guess we'll just have to split the bill this time.

Nathan Lee 10:14

Yes, but at least you can go to any restaurant you want.

Judy Lynch 10:15

True. I’ll let everyone know. Thanks!

Câu 149: 1 điểm
Why does Judy contact Nathan?
A.  
To get him to pay for the dinner
B.  
To get information about company expenses
C.  
To ask if he wanted to join the dinner
D.  
To get recommendations for a good restaurant
Câu 150: 1 điểm
At 10:14, what does Judy mean when she writes "we'll have to split the bill"?
A.  
They will charge the company.
B.  
They will ask the accounting department.
C.  
They will have to choose who will pay.
D.  
They will each have to pay a portion of the cost.

January 19

Dear Mr. Peterson,

The results have come back from the blood test you had done. Please call us at your earliest convenience to reserve a time when you can meet with Dr. Herman.

We would like to remind you that due to changes in laws pertaining to health insurance, all patients are encouraged to make sure that their contact and insurance information is current and accurate. This can be done either by calling our customer service line at 555-6842 or stopping by the front desk on your next visit.

Sincerely,

Laura Linkerton

Superior Health Clinic

Câu 151: 1 điểm
What most likely will Mr. Peterson do in the near future?
A.  
Renew an insurance policy
B.  
Schedule a doctor's appointment
C.  
Apply for a clerical position
D.  
Run a blood test
Câu 152: 1 điểm
What is Mr. Peterson asked to do?
A.  
Submit an insurance form
B.  
Reply to the letter
C.  
Verify personal information
D.  
Fill out a survey

Shopping Local

Seattle Business District Association

Did you know?

• Shopping local puts twice as much revenue into the economy than using chain retailers.

• Shopping local supports the city of Seattle through local taxes.

• Shopping local helps the environment. It saves gas and causes less air pollution.

• Shopping local creates more jobs in Seattle and improves living standards in the community.

We would like to encourage all residents of Seattle to support their local communities by shopping at traditional local stores and markets.

To find out more and learn about all the great shops and services available to local residents, visit the website of the Seattle Business District Association at www.sbda.org.

Câu 153: 1 điểm
What is the purpose of the flyer?
A.  
To promote sustainable living
B.  
To notify shoppers about a sale
C.  
To announce a new business opening
D.  
To influence shopping patterns
Câu 154: 1 điểm
What is NOT mentioned as a benefit of shopping local?
A.  
It facilitates a job market.
B.  
It is environmentally friendly.
C.  
It supports the local economy.
D.  
It encourages foreign investments.

Grandview Business News

The Burnelle's launched their meal delivery service for busy families just six months ago, and the business is flourishing, exceeding expectations. -[1]- Their small shop Farm-to-Table, located in Central Grandview Heights, has been forced to increase staff by 120% to keep up with demand. The whole premise of the idea came up after Rachel and Robert Burnelle had their first child. Both working parents had constantly turned to fastfood for their meals and realized that many of their friends did as well. They wanted healthier options which most fast-food franchises don't provide. -[2]- The business is so popular that they have been getting orders from outside the city. "The response has been overwhelming," says Rachel. "Our customers especially appreciate the freshness and quality of our meals." Janet, a customer from the start added, "Not only is the food healthy, it's not that much more expensive than fast-food meals, but it's much better for you." -[3]-

The Burnelles say they are planning to expand their delivery routes and open three Farm-to-Table grocery shops with ready-made meals around the city of Grandview within the next year. -[4]-

Câu 155: 1 điểm
What is the article about?
A.  
The changing role of fast food companies
B.  
The importance of healthy eating
C.  
The expansion of farmland at Grandview
D.  
The success and growth of a small business
Câu 156: 1 điểm
What is the main selling point of Farm-to-Table meals according to the article?
A.  
It is delivered very quickly.
B.  
It is very inexpensive.
C.  
It is healthy.
D.  
It is delicious.
Câu 157: 1 điểm
In which of the positions marked [1], [2], [3] and [4] does the following sentence belong? "That is when the Burnelles decided to quit their office jobs and start their own healthy food delivery service for working people."
A.  
[1]
B.  
[2]
C.  
[3]
D.  
[4]

Attention Shoppers

We regret to inform you that there has been a general recall on all Kent brand ladders manufactured between March 30 and July 30 this year.

The ladders do not comply with mandatory safety standards and could be unstable.

• The ladders could move while standing on them and could contribute to dangerous falls.

• Do not use the ladders for any reason. Contact the Kent Company to receive a refund or a replacement product. Customers will receive a full refund even without proof of purchase as long as they return the ladders.

The Kent Company can be reached by calling 1-800-555-2493. Press 8 in order to be transferred to a representative who deals exclusively with product recalls. We sincerely apologize for this inconvenience.

Câu 158: 1 điểm
Where most likely could this notice be found?
A.  
At a real estate office
B.  
At a hardware store
C.  
At a movie theater
D.  
At a grocery store
Câu 159: 1 điểm
What are customers warned about?
A.  
Using a defective product
B.  
Renewing a warranty
C.  
Submitting an order form
D.  
Filing a complaint
Câu 160: 1 điểm
According to the notice, how can more information be obtained?
A.  
By filling out a form
B.  
By consulting an instruction manual
C.  
By contacting a company
D.  
By watching a video tutorial

J&R International Group Discussion

9:15 Patricia Noble (moderator): Good morning everyone. I've posted some ideas for the upcoming Leadership Workshop in June.

9:16 Patricia Noble (moderator): Please share some of your ideas. We would like some input.

9:20 Jared Davis: It looks very standard. Can we add some activities such as camping expeditions or something?

9:21 Lawrence O'Donnell: I don't know if I'll be able to attend this time. My group is finishing up a major project. Camping sounds great though.

9:22 Patricia Noble (moderator): Camping is a good idea but it'll take more time to plan. We'll definitely keep this in mind for the next workshop.

9:24 Jimmy Rhee: I don't think videos are very effective. How about getting more speakers to present? I'd rather interact with someone.

9:27 Monica Choi: I'm looking forward to the camping idea. But for this workshop, I agree with Jimmy. Videos can be quite boring.

9:30 Jared Davis: I noticed that John Olive is not presenting this time. What happened? He was very popular. I'd like to attend his workshop.

9:41 Patricia Noble (moderator): John hasn't confirmed with us yet because he may have conflicting schedules. He's trying to work around his schedule.

9:52 Isabella Price: I'd like to attend John's workshop as well. I noticed that there are still a couple of empty slots. Would anyone be interested in hearing Ge Xi? I'd love to get a different cultural aspect.

9:58 Jared Davis: Great idea! Ge Xi has had a lot of experience as a supervisor in China and she always has some interesting stories.

10:01 Jimmy Rhee: I second that. I would certainly like to hear what Ge Xi presents. And speaking of cultural perspectives, Adam has had experience managing employees in a number of countries. He'd be interesting I think.

10:09 Isabella Price: Yes, let's get Adam to present in the workshop.

10:15 Adam Cruz: Wow, I'm flattered by your vote of confidence. I certainly wouldn't mind participating in the workshop. I'm free in the afternoons.

10:19 Patricia Noble (moderator): Thank you Adam. I'll put you down for the 3:00-4:00 P.M. slot if that's OK with you.

10:30 Adam Cruz: That sounds great. And could you send me a guideline if you have one?

Câu 161: 1 điểm
Who are most likely participating in this group discussion?
A.  
The general public
B.  
All employees of the company
C.  
Employees from different countries
D.  
Managers and other group leaders of the company
Câu 162: 1 điểm
What's being discussed?
A.  
The best presentations from the meeting
B.  
The best speakers at the company
C.  
The schedule for the workshop
D.  
International co-workers
Câu 163: 1 điểm
At 10:15, what does Adam Cruz mean when he writes "I'm flattered by your vote of confidence"?
A.  
He's thankful that people want him to be manager.
B.  
He's grateful that people see him as a good leader.
C.  
He's happy he has been selected by his co-workers for the job.
D.  
He's honored that his international experience has been recognized.
Câu 164: 1 điểm
What will Patricia Noble probably do next?
A.  
Email some information to a co-worker
B.  
Set up a meeting for employees
C.  
Meet with international workers
D.  
Call co-workers about the changes

To: Samantha Russell ([email protected])
From: Sam Rerger ([email protected])
Subject: Reservation
Date: July 1
Attachment: receipt

Dear Ms. Russell,

Thank you for choosing Highlands Hotel as the location for your upcoming celebration. We are contacting you to confirm the details of your reservation for rooms on the nights of July 12 and 13. You have reserved all 12 rooms on the fourth floor of our hotel. Additionally, you will have unrestricted access to the main conference room for exclusive use on both of those days. You mentioned that family members from all around the country will be gathering for this event. We will provide you with any assistance you need during your stay.

Our hotel supplies free Wi-Fi as well as access to our Internet café, where guests can use our computers for free when they want to surf the Internet or send e-mail. This café will be available from 5:00 AM. to 12:00 PM. Also, guests are encouraged to eat at our awarding-winning restaurant, which is open from 7:00 AM. to 10:00 PM. This e-mail also contains a receipt for your $100 deposit paid by credit card on June 30. If you would like to view the layout and seating for our conference room, you can visit our website at www.highlandshotel.com.

Sincerely,

Sam Berger

Highlands Hotel

Câu 165: 1 điểm
What kind of event is being held on July 12 and 13?
A.  
A family reunion
B.  
A business conference
C.  
A shareholders' meeting
D.  
A job fair
Câu 166: 1 điểm
What is NOT mentioned as a benefit of the reservation?
A.  
Exclusive use of an entire floor
B.  
Complimentary meals
C.  
Access to a conference room
D.  
Free Internet access
Câu 167: 1 điểm
According to the e-mail, what can Ms. Russell find on the Highlands Hotel's website?
A.  
A reservation number
B.  
A hotel restaurant menu
C.  
A seating plan
D.  
A discount coupon

Attention Members of Super Fit Gym

One workout plan doesn't work for everyone. That is why here at Super Fit Gym we offer the largest variety of fitness programs in the area. You are sure to find something fun and exciting that helps you meet your fitness goals. Now we are excited to bring you a new dance fitness program. The class will run this summer from June 12 to August 23. Dance is an interesting and interactive way to exercise. It is also appropriate for those individuals who are not able to engage in strenuous physical activity.

Those who wish to sign up for this dance class are encouraged to sign up in pairs. If you don't have someone to sign up with, you will team up with another individual on the first day of a class. Registration will be available from May 10 to June 1. You can register on our website by filling out a registration form. A class fee must be paid at the time of registration by credit card.

In accordance with our rules and regulations, those who wish to receive a class fee refund must withdraw from a class a week or more before the scheduled start date. No refund will be given to those who withdraw from a class after that deadline.

For more details concerning class content, schedules, and fees, contact our manager, Scott Peterson, at (231) 555-2523.

Sincerely,

Super Fit Gym Staff

Câu 168: 1 điểm
What is the purpose of the notice?
A.  
To postpone an opening ceremony
B.  
To hire new instructors
C.  
To explain payment options
D.  
To announce a new class
Câu 169: 1 điểm
What most likely will happen on June 12?
A.  
Some instructors will be absent.
B.  
Some members will be assigned partners.
C.  
Some refunds will be given.
D.  
Some certificates of completion will be issued.
Câu 170: 1 điểm
According to the notice, what is the latest date that participants can receive a refund for the class?
A.  
May 10
B.  
June 5
C.  
June 12
D.  
August 23
Câu 171: 1 điểm
What is mentioned as a reason to contact Mr. Peterson?
A.  
To schedule an appointment
B.  
To inquire about a class
C.  
To update personal contact details
D.  
To withdraw from a class

MEMO

To: All Employees
From: Veronica Jackman, Executive Manager
Date: October 10
Subject: Staffing

-[1]- Sheila Roberts, our marketing director will be away on a business trip to Singapore from October 21 to November 5. In her absence, Michael Lee will temporarily take over some of her responsibilities at Goldman's Department Store. However, for those of you who have projects near completion with Ms. Roberts, we ask that you make final arrangements with her before October 15. -[2]- Some of the urgent projects have already been discussed with Michael. If your project can wait for Sheila's return, we ask that you inform both Sheila and Michael so that other projects can go forward.

-[3]- I realize this may seem like an inconvenience, especially so close to the holiday season, but I have great confidence that Michael will be able to handle the responsibilities in Sheila's absence. Michael has worked closely with Sheila and will deal with the newer projects handed to him. -[4]-

If you have further questions or concerns about this, please contact Sheila before October 20 or me at any time.

Câu 172: 1 điểm
Where do the recipients of the e-mail work?
A.  
At a marketing firm
B.  
At a law office
C.  
At a department store
D.  
At a travel agency
Câu 173: 1 điểm
What is indicated about Sheila Roberts?
A.  
She is getting a new job.
B.  
She has been promoted.
C.  
She is going on vacation.
D.  
She is going on a business trip.
Câu 174: 1 điểm
When should employees with nearly completed projects contact Sheila by?
A.  
October 15
B.  
October 20
C.  
October 21
D.  
November 5
Câu 175: 1 điểm
In which of the positions marked [1], [2], [3] and [4] does the following sentence belong? "Michael will arrange separate meetings with different departments during Sheila's absence to ensure a smooth transition and communication during his temporary tenure."
A.  
[1]
B.  
[2]
C.  
[3]
D.  
[4]

http://www.instituteofruralservice.com

Rural Community Outreach Program

As part of its ongoing commitment to enhance the standard of living in rural communities across the state: the Institute of Rural Service provides annual grants for rural communities. The goal of this program is to support local efforts to sustain a convenient and satisfying life in the countryside. The grants available this year are as follows:

Business Development Grant: $250,000

Community Development Grant: $150,000

Communications Development Grant: $200,000

Educational Development Grant: $100,000

The institute will give priority to proposals that reflect a comprehensive approach to community development, promote community engagement, and make rural communities a better place to live and work. The grants will allow rural communities to take the first step toward a project or plan that can help improve the lives of rural community members. For the past decades, the grants have been used for a variety of purposes such as state-of-the-art farming equipment, road maintenance, communications infrastructure, educational facilities, and investments for young rural entrepreneurs.

Download this _application_ to apply for a grant. The deadline for submission is February 28.

Village of Cranton Wins Funding

CRANTON, March 22-The Institute of Rural Service announced today that the village of Cranton is this year's recipient of the Educational Development Grant. The grant will be used to fund the construction of a large playground that will provide recreational activities for children under 12. Since the opening of the new electronics factory last year, the number of families in the area has risen dramatically. As a result, children have been left with less and less space to play in. The new playground will allow children to play and enjoy themselves when they are not at school.

Cranton is proud to be the recipient of this grant and plans to apply for more grants in the future to improve the living conditions of the town and attract more residents.

Câu 176: 1 điểm
What is the purpose of the web page?
A.  
To report that a project has been completed
B.  
To encourage applications for a grant
C.  
To announce a recipient of a grant
D.  
To introduce local entrepreneurs
Câu 177: 1 điểm
According to the web page, what is NOT mentioned as a purpose of an Institute of Rural Service grant?
A.  
Providing funds for local business people
B.  
Building the basic systems for communications
C.  
Organizing community health check-ups
D.  
Purchasing farming equipment
Câu 178: 1 điểm
How much funding did Cranton receive?
A.  
$100,000
B.  
$150,000
C.  
$200,000
D.  
$250,000
Câu 179: 1 điểm
According to the article, what will the grant enable Cranton to do?
A.  
Improve local farming conditions
B.  
Renovate an elementary school
C.  
Hire more qualified teachers
D.  
Provide a play area for children
Câu 180: 1 điểm
What is indicated about Cranton?
A.  
It has received grants in the past.
B.  
It plans to open a new factory.
C.  
Its population has increased.
D.  
It will hold a community festival.

From: Carrie Cook ([email protected])
To: Charles Bell ([email protected])
Subject: Membership Card
Date: May 4

Dear Mr. Bell,

Your Silver Star Membership Card at Fresh Farms Grocery will expire on the 28th of this month. Your membership card entitles you to special sale prices as well as special points on most Fresh Farms Grocery purchases. Once you accumulate enough points, they can be redeemed for a discount on your next purchase. Without a valid Silver Star Membership Card, you will lose the ability to accumulate these frequent shopper points.

Please do not attempt to renew your membership over the phone. In order to do that, please stop by the customer service desk at one of our store locations. If you have any other questions, please call us at 204-555-2648.

Carrie Cook

Customer Service Representative

Fresh Farms Grocery

Fresh Farms Grocery

Membership Card Form

First Name:_Charles_
Last Name:_Bell_
Membership Number:_14245FDA_

☐ Create my membership card

☑ Renew my membership card

☐ Cancel my membership card

Membership card categories and fees:

Gold Star: Premium membership, $90 a year

Silver Star: Business membership, $70 a year

Bronze Star: Household membership, $50 a year

Shooting Star: Short-term membership, $10 a month

Please note:

Premium membership is reserved for those who hold shares in the Fresh Farms Grocery company.

Food vendors and restaurant owners are eligible to apply for the Silver Star Membership Card.

Câu 181: 1 điểm
What is the purpose of the e-mail?
A.  
To announce seasonal discounts
B.  
To notify Mr. Bell of an outstanding fee
C.  
To remind Mr. Bell to renew a membership
D.  
To offer a free upgrade to Mr. Bell
Câu 182: 1 điểm
What does the membership card allow Mr. Bell to do?
A.  
Benefit from frequent shopping
B.  
Park in designated spaces
C.  
Receive expedited shipping
D.  
Purchase new products in advance
Câu 183: 1 điểm
What is Mr. Bell asked to do?
A.  
Call the customer service desk
B.  
Visit the store in person
C.  
Write a customer review
D.  
Attend a regular event
Câu 184: 1 điểm
How much does Mr. Bell currently pay a year?
A.  
$50
B.  
$70
C.  
$90
D.  
$120
Câu 185: 1 điểm
What is indicated about Mr. Bell?
A.  
He is a celebrated chef.
B.  
He runs a food-selling business.
C.  
He is a shareholder of Fresh Farms Grocery.
D.  
He applied for his membership this year.

May 12

Dear Mr. Gray,

You are a long-time member of the Georgian Society of Architects (GSA). We would like to inform you that we are adding some changes to the services provided to members this year. Specifically, we will be adding a new Gold Class level membership that will give privileged members access to more resources than ever before. We are excited to tell you that you meet all of the qualifications for this special membership offer and may sign up immediately. You should be receiving a brochure in the mail soon that will provide more information. We hope that you decide to join this amazing Gold Class membership.

As you know, the GSA's annual members' conference will be held on June 14 at the Stargate Conference Center in Atlanta, Georgia. We noticed you have already registered your attendance. We can't wait to see you there. If you need any further assistance making arrangements, don't hesitate to call our offices at (124) 555-5251.

Yours truly,

Joan Ross

Georgian Society of Architects

-------------------------

Georgian Society of Architects

GOLD CLASS MEMBERSHIP

In order to qualify for this special membership, applicants must have at least 20 years of experience in the field as well as hold a degree in architecture from an accredited university.

Gold Class members will also be eligible to apply for professional liability insurance coverage offered exclusively to our Gold Class members.

To apply, simply fill out the form attached to this brochure and mail it to our headquarters. The $40.00 application fee can either be paid by check or credit card by calling our accountant at (124) 555-5253.

-------------------------

STARGATE CONVENTION CENTER SCHEDULE OF EVENTS

JUNE 14

GEORGIAN SOCIETY OF ARCHITECTS

9:00 A.M.-9:45 A.M. Sign in at the desk in the lobby

10:00 A.M.-11:45 A.M. Guest Speaker Jerry Jenkins Jr. in Conference Room A

12:00 P.M.-1:30 P.M. Lunch in the Diamond Room

2:00 P.M.-4:OO P.M. Regional Presentations in Conference Room A

6:00 P.M.-9:OO P.M. Dinner and cocktails in the Sapphire Lounge

Please remember to bring your Society ID to ensure a smooth registration for the day's events!

Câu 186: 1 điểm
What is the purpose of the letter?
A.  
To publicize a conference
B.  
To advertise a new membership
C.  
To confirm an appointment
D.  
To attract a new member
Câu 187: 1 điểm
What is Mr. Gray encouraged to do?
A.  
Register for a conference
B.  
Reschedule an appointment
C.  
Upgrade his service
D.  
Pay by credit card
Câu 188: 1 điểm
What is indicated about Mr. Gray?
A.  
He has worked as an architect for over two decades.
B.  
He spoke at last year's GSA members' conference.
C.  
He contributes to an architecture journal.
D.  
He forgot to pay his membership fee in April.
Câu 189: 1 điểm
What time should Mr. Gray sign in on the day of the conference?
A.  
8:45 A.M.-10:OO A.M.
B.  
9:00 A.M. exactly
C.  
Anytime
D.  
9:00 A.M.-9:45 A.M.
Câu 190: 1 điểm
How many meals are included in the event?
A.  
Breakfast, lunch, and dinner
B.  
Brunch and dinner
C.  
Dinner and cocktails
D.  
Lunch and dinner

Colonial Heights Nursing Home

Colonial Heights is proud to have served the elderly population of Houston, Texas, for over 30 years. Our nursing home is equipped with state-of-the-art facilities. Our five-story building allows each floor to offer individualized levels of care for our residents. Our building houses a rehabilitation gym and we also provide psychological counseling services for residents.

We currently have openings for several positions, we are looking to hire a nursing home administrator who has at least three years of experience and a valid license. There is also an opening for an admissions coordinator. Those applying for the admissions coordinator job must have a bachelor's degree and at least two years of related experience. We are also looking for hospice workers who can provide personal care to residents in a compassionate and caring manner. Previous experience is not necessary, so everyone interested is welcome to apply for this position.

You can see this job listing and submit an application online by visiting our website at www.chnh.com.

-------------------------

To: Tommy Jenkins ([email protected])
From: Greg Parker ([email protected])
Subject: Hiring Procedure
Date: September 14

Dear Mr. Jenkins,

Congratulations! You have made it through the first round of the application process for the position of admissions coordinator. We require that all applicants visit Colonial Heights Nursing Home in order to attend an in-person interview. I would appreciate it if you let me know about a convenient time for your interview by September 17.

I look forward to meeting you.

Sincerely,

Greg Parker

Human Resources Manager
Colonial Heights Nursing Home

-------------------------

To: Greg Parker ([email protected])
From: Tommy Jenkins ([email protected])
Date: September 15
Subject: Hiring Procedure

Dear Mr. Parker,

Thank you so much for giving me the opportunity to interview for the position of admissions coordinator. You requested that I inform you about my availability for September 17. I have another interview at 10:00 A.M., but I will be able to be at Colonial Heights Nursing Home by 1:00 P.M. I hope this is convenient for you. Shady Pines Nursing Home, as you know, is a competing facility located on the other side of town, and the hours they offer are very attractive. I would prefer to work in a modern facility such as Colonial Heights.

I look forward to interviewing with you and touring your facilities.

Sincerely,

Tommy Jenkins

Câu 191: 1 điểm
What is mentioned about Colonial Heights Nursing Home?
A.  
It has five locations in Texas.
B.  
It has operated for over half a century.
C.  
It provides art classes.
D.  
It offers mental health services.
Câu 192: 1 điểm
According to the notice, which position does not require experience?
A.  
Nursing home administrator
B.  
Hospice worker
C.  
Admissions coordinator
D.  
Front desk receptionist
Câu 193: 1 điểm
What is indicated about Colonial Heights Nursing Home?
A.  
It plans to expand its facilities.
B.  
It accepts applications through its website.
C.  
It offers the highest wages in the state.
D.  
It recently renewed its operating certificate.
Câu 194: 1 điểm
Why might Tommy Jenkins decide not to work for Colonial Heights Nursing Home?
A.  
They do not have physical fitness centers.
B.  
Their facilities are not modern.
C.  
The job is too far away.
D.  
Shady Pines Nursing Home can give him a better schedule.
Câu 195: 1 điểm
When can Tommy Jenkins be at the interview at Colonial Heights?
A.  
10:00 A.M.
B.  
Before 1:00 P.M.
C.  
After 1:00 P.M.
D.  
After 4:00 P.M.

To: Jake Baldwin ([email protected])
From: Dream Oasis Hotel ([email protected])
Date: September 22
Subject: Your Reservation
Attachment: invoice.html

Dear Mr. Baldwin,

Thank you for reserving a room at the Dream Oasis Hotel. You have booked a room with a double bed for the nights of October 13 and 14. Your reservation number is 5259.

I am writing to inform you that you must pay your balance by September 29 in order to confirm your reservation. Your total room fee is $165.25 for both nights. Payment can be made via credit card by visiting our website at www.dreamoasishotel.com and entering your reservation number. You may also call us and complete your payment over the phone. If payment is not received by September 29, your reservation will be canceled automatically. Please see the attached invoice for related details.

When you arrive at the airport, the easiest way to travel to our hotel is by subway. We are located next to exit 3 at City Hall Station. If you have trouble finding us, please don't hesitate to call us at 555-2134. A staff member is available 24 hours a day to assist you.

Thank you again for choosing our hotel,

Amy Lee

Customer Service Manager
Dream Oasis Hotel

-------------------------

To: Dream Oasis Hotel ([email protected])
From: Jake Baldwin ([email protected])
Date: September 23
Subject: RE: Your Reservation

Dear Ms. Lee,

I am writing in regard to my reservation at the Dream Oasis Hotel for October 13 and 14. I received your e-mail about the payment for my upcoming stay at the hotel. However, I would like to inquire about extending my stay for an extra night. I recently heard that there will be a local food festival held on October 16 and I would like to attend it. Therefore, I would like to stay at your hotel until October 15. Please let me know a revised room fee so that I can make the correct payment as soon as possible.

Jake Baldwin

-------------------------

To: Jake Baldwin ([email protected])
From: Amy Lee ([email protected])
Date: September 24
Subject: The 15th

Dear Mr. Baldwin,

You are right to be excited about the food festival that will be held on the October 16th. Unfortunately, this event has become so popular that the city fills up for that weekend. I regret to inform you that there is no vacancy at the Dream Oasis Hotel for the night of the 15th. I went ahead and looked into some of our partner hotels in the area, but those properties also are at full occupancy. I do hope you are able to find someplace to stay in the city so you can enjoy the festival while you are in town; I just wish it could have been with us. You could try the Executive Inn in Fairview; it is a large hotel and they do have vacancies.

Sincere apologies,

Amy Lee

Customer Service Manager
Dream Oasis Hotel

Câu 196: 1 điểm
What is the purpose of the first e-mail?
A.  
To explain a cancellation policy
B.  
To request a payment
C.  
To schedule a reservation
D.  
To offer a special service
Câu 197: 1 điểm
What is Mr. Baldwin asked to provide when making a payment online?
A.  
His telephone number
B.  
His e-mail address
C.  
His room number
D.  
His reservation number
Câu 198: 1 điểm
What information is NOT included in Ms. Lee's e-mail?
A.  
The cost of the stay
B.  
The travel insurance
C.  
The location of the hotel
D.  
Staff contact information
Câu 199: 1 điểm
Why can't Mr. Baldwin stay at the Dream Oasis Hotel on the night of the 15th?
A.  
The hotel is full because of the food festival.
B.  
The hotel is full because it is very popular.
C.  
The hotel is full because there is a convention in town.
D.  
The hotel is full because the food at the hotel is very good.
Câu 200: 1 điểm
What does Amy Lee recommend?
A.  
That Mr. Baldwin try another hotel in town
B.  
That Mr. Baldwin try a hotel in Fairview
C.  
That Mr. Baldwin try to attend the food festival next year
D.  
That Mr. Baldwin ask again on the 14th, in case there is a cancellation

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