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New Economy TOEIC Test 7

Đề thi nằm trong bộ sưu tập: Tuyển tập đề Tiếng Anh TOEIC - Full Mock Test

Số câu hỏi: 200 câuSố mã đề: 1 đềThời gian: 1 giờ

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Hình ảnh

Câu 1: 1 điểm
A.  
A
B.  
B
C.  
C
D.  
D

Hình ảnh

Câu 2: 1 điểm
A.  
A
B.  
B
C.  
C
D.  
D

Hình ảnh

Câu 3: 1 điểm
A.  
A
B.  
B
C.  
C
D.  
D

Hình ảnh

Câu 4: 1 điểm
A.  
A
B.  
B
C.  
C
D.  
D

Hình ảnh

Câu 5: 1 điểm
A.  
A
B.  
B
C.  
C
D.  
D

Hình ảnh

Câu 6: 1 điểm
A.  
A
B.  
B
C.  
C
D.  
D
Câu 7: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 8: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 9: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 10: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 11: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 12: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 13: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 14: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 15: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 16: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 17: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 18: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 19: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 20: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 21: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 22: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 23: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 24: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 25: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 26: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 27: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 28: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 29: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 30: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 31: 1 điểm
A.  
A
B.  
B
C.  
C
Câu 32: 1 điểm
What does the woman ask the man to do?
A.  
Introduce a new client
B.  
Help to prepare a presentation
C.  
Repair malfunctioning equipment
D.  
Look for an instruction manual
Câu 33: 1 điểm
Why is the man unable to help?
A.  
He has to meet a major client soon.
B.  
He finds the problem too complicated.
C.  
He isn't nearby at the moment.
D.  
He doesn't have the necessary tools.
Câu 34: 1 điểm
What will the woman do next?
A.  
Attempt to solve the problem herself
B.  
Cancel an appointment
C.  
Print out a document
D.  
Have a meeting with a client
Câu 35: 1 điểm
What problem does the woman mention?
A.  
The advertisements are not widely circulated.
B.  
The store inventory is inadequate.
C.  
The discounted price is not competitive.
D.  
The product is not selling well.
Câu 36: 1 điểm
What does the woman say about this month's sales figures?
A.  
They are beginning to decrease.
B.  
They are similar to last month's figures.
C.  
They are unusually high.
D.  
They are impossible to predict.
Câu 37: 1 điểm
What does the man ask the woman to do?
A.  
Extend the length of the promotion
B.  
Direct customers to the online store
C.  
Secure more advertising space
D.  
Offer customers a bigger discount
Câu 38: 1 điểm
Where most likely does the man work?
A.  
At a hospital
B.  
At a factory
C.  
At a clothing store
D.  
At a restaurant
Câu 39: 1 điểm
Why does the woman think she is qualified for the job?
A.  
She completed a training course.
B.  
She has worked similar jobs before.
C.  
She likes interacting with people.
D.  
She majored in a related field.
Câu 40: 1 điểm
What will the speakers discuss next?
A.  
Work hours
B.  
An annual salary
C.  
Job qualifications
D.  
Previous jobs
Câu 41: 1 điểm
Where most likely does the woman work?
A.  
At a wedding hall
B.  
At a bakery
C.  
At a clothing store
D.  
At a shipping company
Câu 42: 1 điểm
Why is the man unable to visit the woman's workplace?
A.  
He has urgent arrangements to make.
B.  
He must attend a wedding today.
C.  
He is not feeling well.
D.  
He has to prepare an order.
Câu 43: 1 điểm
What information will the man probably provide?
A.  
Directions to a location
B.  
An individual's name
C.  
His home address
D.  
His phone number
Câu 44: 1 điểm
Where most likely do the speakers work?
A.  
At a souvenir shop
B.  
At a language school
C.  
At a restaurant
D.  
At a travel agency
Câu 45: 1 điểm
What does the man recommend doing?
A.  
Hiring bilingual staff
B.  
Opening a second location
C.  
Taking language classes
D.  
Planning a vacation
Câu 46: 1 điểm
What has the woman done?
A.  
Contacted a translation agency
B.  
Scheduled job interviews
C.  
Extended operating hours
D.  
Hired new emp loyees
Câu 47: 1 điểm
Why did Jessica leave work early?
A.  
She had a prior engagement.
B.  
She wasn't feel ing well.
C.  
Her doctor called.
D.  
She had to attend a wedding.
Câu 48: 1 điểm
What does the man ask the woman to do?
A.  
Work an additional shift
B.  
Clean the store tomorrow morning
C.  
Deliver a presentation at a meeting
D.  
Calculate sales figures
Câu 49: 1 điểm
What will the woman do next?
A.  
Fill out a form
B.  
Distribute paychecks
C.  
Go to the hospital
D.  
Call her co-workers
Câu 50: 1 điểm
What problem does the man mention?
A.  
The fridge is not working.
B.  
The temperature is too low.
C.  
The freezer temperature is too high.
D.  
Water is leaking from the fridge.
Câu 51: 1 điểm
What does the woman mention about the fridge?
A.  
It is a very old model.
B.  
It is no longer manufactured.
C.  
It is not from their company.
D.  
It is a popular model.
Câu 52: 1 điểm
What does the woman offer to do?
A.  
Give him a new manual
B.  
Give him a link to a website
C.  
Let him get a replacement
D.  
Sent a technician
Câu 53: 1 điểm
Where do the speakers most likely work?
A.  
A plumbing company
B.  
An electrical company
C.  
A construction company
D.  
In an office
Câu 54: 1 điểm
What does the woman mean when she says "I intended to call them today"?
A.  
She wasn't going to call her.
B.  
They were going to call her back.
C.  
She was going to call them that day.
D.  
She was going to send them an e-mail.
Câu 55: 1 điểm
What is the problem?
A.  
They can't install the electrical.
B.  
The plumbing is already installed.
C.  
There is some problems with the payment.
D.  
They may need to dig deeper to install the plumbing.
Câu 56: 1 điểm
What does the man mean when he says Are you serious?
A.  
He believes the woman is correct.
B.  
He doesn't believe she is correct.
C.  
He is going to pay by card.
D.  
He will pay with cash.
Câu 57: 1 điểm
What does the woman want to know?
A.  
How much room service he ordered
B.  
She wants to clarify what room he stayed in.
C.  
She wants to confirm his credit card number.
D.  
To negotiate a better price
Câu 58: 1 điểm
What does the woman offer to do?
A.  
Give him his room for free
B.  
Give him a discount on his next visit
C.  
Give him free room service
D.  
Give him a gift certificate
Câu 59: 1 điểm
What is Robert Porter's position?
A.  
Lead Repairer
B.  
Head Engineer
C.  
Main Engineer
D.  
Main Repairer
Câu 60: 1 điểm
What problem does Susan Sherman describe?
A.  
Some of the measurements weren't done.
B.  
All of their equipment is missing.
C.  
Some of their equipment is missing.
D.  
A piece of equipment is still in the office.
Câu 61: 1 điểm
Why did Robert take the equipment away?
A.  
To review it further
B.  
For special repairs
C.  
For replacement
D.  
To evaluate its condition

Hình ảnh

Câu 62: 1 điểm
Where most likely are the speakers?
A.  
The hospital
B.  
A cafe
C.  
A restaurant
D.  
The airport
Câu 63: 1 điểm
Look at the graphic. Why is the voucher invalid?
A.  
Their bill is under $100.
B.  
The food was not good.
C.  
Their bill was over $100.
D.  
The voucher is expired.
Câu 64: 1 điểm
What does the man ask the woman?
A.  
If they can have more food
B.  
If they can have more drinks
C.  
If they can have a refund
D.  
If they can come back another time

Hình ảnh

Câu 65: 1 điểm
According to the man, why are people arriving late to work?
A.  
Swan Street parking lot was closed.
B.  
The Franklin Avenue parking lot was closed.
C.  
Everyone was feeling sick.
D.  
The traffic was bad.
Câu 66: 1 điểm
Look at the graphic. Where is the sign most likely located?
A.  
Franklin Avenue
B.  
Swan Street
C.  
Front of the building
D.  
Swanson Avenue
Câu 67: 1 điểm
What does the woman recommend to the man?
A.  
Take the subway
B.  
Take a bus
C.  
Take a taxi
D.  
Drive his car

Hình ảnh

Câu 68: 1 điểm
Where does the woman most likely work?
A.  
Hardware store
B.  
Furniture store
C.  
Home appliance store
D.  
Electronics store
Câu 69: 1 điểm
Look at the graphic. What is the man missing?
A.  
Office software
B.  
8 Gigabyte USB Stick
C.  
Wireless Keyboard
D.  
Wireless mouse
Câu 70: 1 điểm
What does the woman offer to do?
A.  
Send a delivery driver the next day
B.  
Send it by post
C.  
Have him come and pick it up
D.  
Deliver it in person
Câu 71: 1 điểm
What is the advertisement about?
A.  
A martial arts class
B.  
An athletic contest
C.  
A city tour bus
D.  
A downtown festival
Câu 72: 1 điểm
Who is the special offer directed at?
A.  
Senior citizens
B.  
Beginners
C.  
Children
D.  
Local residents
Câu 73: 1 điểm
What does the speaker say about the advertised location?
A.  
It is accessible by public transportation.
B.  
It has no parking space available.
C.  
It is near a train station.
D.  
It is in the same building as Geller Bank.
Câu 74: 1 điểm
Where is the introduction taking place?
A.  
At a school
B.  
At a museum
C.  
At a radio station
D.  
At a community center
Câu 75: 1 điểm
Who is George Butler?
A.  
A computer technician
B.  
A mechanical engineer
C.  
An electrician
D.  
A technology expert
Câu 76: 1 điểm
What is offered for teenage students?
A.  
A hands-on experience
B.  
A weekly after-school class
C.  
A complimentary souvenir
D.  
A discounted ticket price
Câu 77: 1 điểm
What has caused the change in plans?
A.  
Broken kitchen equipment
B.  
The absence of some clients
C.  
A late delivery
D.  
Traffic congestion
Câu 78: 1 điểm
What will listeners receive?
A.  
A conference schedule
B.  
A meal voucher
C.  
A lunch menu
D.  
A name tag
Câu 79: 1 điểm
What will begin at 1:00 P.M.?
A.  
A software demonstration
B.  
A leadership workshop
C.  
A luncheon
D.  
A client meeting
Câu 80: 1 điểm
What is the purpose of the planning committee?
A.  
To tighten some regulations
B.  
To supervise a construction project
C.  
To review employee performance
D.  
To develop a new curriculum
Câu 81: 1 điểm
What does the volunteer need to do?
A.  
Pick up a client
B.  
Introduce a guest
C.  
Write down an agenda
D.  
Give a presentation
Câu 82: 1 điểm
What will listeners do next?
A.  
Go on a business trip
B.  
Participate in a workshop
C.  
Introduce themselves
D.  
Select a group leader
Câu 83: 1 điểm
Who most likely are the listeners?
A.  
Factory workers
B.  
Lawyers
C.  
Accountants
D.  
Web developers
Câu 84: 1 điểm
What does the woman mean when she says, I know that you are all overworked?
A.  
She recognizes the listeners concerns.
B.  
She doesn't really mind what they think.
C.  
She wants them to work less.
D.  
She is inviting them to a meeting.
Câu 85: 1 điểm
What task does the speaker assign to the listeners?
A.  
Prepare some instructions
B.  
Prepare a new budget
C.  
Revise some training materials
D.  
Hire new staff
Câu 86: 1 điểm
What is Beyond the Blue about?
A.  
Online bullying
B.  
The ocean
C.  
Whales and sharks
D.  
Mountains
Câu 87: 1 điểm
Why does the speaker say, "Remember, this is the first film Mr. Harris has made"?
A.  
To suggest that he is an impressive director
B.  
To suggest the film will be poor
C.  
To recommend him as a good worker
D.  
To suggest they shouldn't watch the film
Câu 88: 1 điểm
What is going to happen after the film?
A.  
They will give away free DVDs.
B.  
They will watch it again.
C.  
The director will have a short Q&A.
D.  
An actor will sign autographs.
Câu 89: 1 điểm
According to the speaker what has happened to the company in the last year?
A.  
Their products have gained global success.
B.  
Their sales are down.
C.  
The product is low quality.
D.  
Their CEO is upset.
Câu 90: 1 điểm
What most likely are the GNU reporters doing on Wednesday?
A.  
Interviewing some office workers
B.  
Interviewing the President
C.  
Making a music video
D.  
Promoting their new web series
Câu 91: 1 điểm
Why does the man say, You realize what this means?
A.  
To discuss future renovations
B.  
To make a point clear
C.  
To highlight that the company will grow
D.  
To give staff some bonuses

Hình ảnh

Câu 92: 1 điểm
What is indicated in the article?
A.  
Sam's Salon is just starting to interact with the homeless.
B.  
Sam's Salon has been involved with improving the lives of homeless people.
C.  
Sam's Salon employs a high quality manicurist.
D.  
Sam's Salon is trying to make extra money for coloring and perms.
Câu 93: 1 điểm
Look at the graphic. What is true about the benefit?
A.  
People should get their hair colored another time.
B.  
Women's trim is expensive.
C.  
Most men will choose a trim.
D.  
Homeless people need to shave.
Câu 94: 1 điểm
How much does Sam's Salon charge the homeless for a shampoo, shave, and a haircut?
A.  
$25
B.  
$45
C.  
$10
D.  
Nothing, its free

Hình ảnh

Câu 95: 1 điểm
Where does the talk most likely take place?
A.  
The cafeteria
B.  
The conference room
C.  
The new break room
D.  
The new foyer
Câu 96: 1 điểm
Look at the graphic. Which option does the speaker recommend?
A.  
Option 1
B.  
Option 2
C.  
Option 3
D.  
Option 4
Câu 97: 1 điểm
Why is Option 4 more expensive than the others?
A.  
It has state of the art surveillance.
B.  
It has video cameras.
C.  
It includes a one year data archive.
D.  
It offers a back-up system.

Hình ảnh

Câu 98: 1 điểm
Who is speaking to the staff?
A.  
Millie
B.  
The manager
C.  
The chef
D.  
Jerome Simmons
Câu 99: 1 điểm
Look at the letter. What do you think Millie's Diner prides itself on?
A.  
Customer service
B.  
Pies
C.  
Decorations
D.  
Steaks
Câu 100: 1 điểm
What effect did Jerome's letter have?
A.  
The staff will get a day off.
B.  
Everyone will get to take home pie.
C.  
Everyone will get holiday gift cards.
D.  
The staff will receive an extra holiday bonus.
Câu 101: 1 điểm
Recyclable materials such as glass and plastic are collected ------- weekly on Mondays and Thursdays.
A.  
twice
B.  
much
C.  
yet
D.  
far
Câu 102: 1 điểm
Due to congestion on the roads, an increasing number of manufacturers ------- transport their goods by train.
A.  
either
B.  
very
C.  
now
D.  
rather
Câu 103: 1 điểm
When customers have a complaint, employees have been instructed ------- the supervisor on duty.
A.  
to inform
B.  
to have informed
C.  
to informing
D.  
to be informed
Câu 104: 1 điểm
Old furniture, vintage jewelry, and other ------- are available for sale at this market.
A.  
quantities
B.  
antiques
C.  
compartments
D.  
statements
Câu 105: 1 điểm
------- the necessary safety precautions are not taken, there could be a higher risk of injury.
A.  
Just
B.  
If
C.  
That
D.  
From
Câu 106: 1 điểm
Dissatisfied customers of Maple Housekeeping may terminate the contract ------- three days of the first cleaning session.
A.  
as
B.  
by
C.  
within
D.  
unless
Câu 107: 1 điểm
The free clinic on Warren Street is------- by volunteer doctors and nurses.
A.  
retained
B.  
staffed
C.  
founded
D.  
produced
Câu 108: 1 điểm
Ms. Fox extended the operating hours of the store because she agreed ------- Mr. Arbor that they were not long enough.
A.  
for
B.  
against
C.  
to
D.  
with
Câu 109: 1 điểm
Investigators visited the site to ensure that it complied with the ------- regulations in the field.
A.  
applicability
B.  
apply
C.  
applies
D.  
applicable
Câu 110: 1 điểm
The majority of occupants ------- live in Regal Towers are upset about the ongoing problems with their air conditioning systems.
A.  
what
B.  
where
C.  
they
D.  
who
Câu 111: 1 điểm
Mr. Hughes broke up the staff into small discussion groups to improve ------- in meetings.
A.  
participation
B.  
participates
C.  
participant
D.  
participated
Câu 112: 1 điểm
The exchange rate has increased by 3.2% compared to the ------- month of the previous year.
A.  
only
B.  
same
C.  
later
D.  
true
Câu 113: 1 điểm
Brenda Tipton is ------- to win the race for mayor because she has the most experience of all the candidates.
A.  
predictable
B.  
predict
C.  
predicts
D.  
predicted
Câu 114: 1 điểm
Those who attend the creative writing workshop will learn a variety of useful methods ------- the next two days.
A.  
above
B.  
at
C.  
toward
D.  
over
Câu 115: 1 điểm
By ------- planning the relocation in advance, we can minimize unexpected expenses and increase efficiency.
A.  
carefully
B.  
cares
C.  
to care
D.  
cared
Câu 116: 1 điểm
According to company policy, ------- requests for reimbursement of business expenses must be accompanied by a receipt.
A.  
since
B.  
every
C.  
all
D.  
much
Câu 117: 1 điểm
Safe-Co has ------- home security products since its founding in 2008.
A.  
corresponded
B.  
functioned
C.  
manufactured
D.  
enrolled
Câu 118: 1 điểm
------- of an error on the order form, some of the construction materials were never shipped.
A.  
Because
B.  
Even if
C.  
In spite
D.  
Instead
Câu 119: 1 điểm
The new policies were implemented in an effort to encourage better ------- among the corporation's departments.
A.  
communication
B.  
communicative
C.  
communicate
D.  
communicator
Câu 120: 1 điểm
The size of private tours of the old castle will be limited ------- ten people.
A.  
to
B.  
during
C.  
than
D.  
of
Câu 121: 1 điểm
Please do not use metal utensils when cooking with the pan ------- its surface doesn't get scratched.
A.  
since
B.  
in order to
C.  
while
D.  
so that
Câu 122: 1 điểm
To ------- the monthly payment for the mortgage, Mr. Tyler would need a substantial salary increase.
A.  
admit
B.  
suppose
C.  
convene
D.  
afford
Câu 123: 1 điểm
Environmentalists were pleased with the community's ------- in increasing recycling in the area.
A.  
indifference
B.  
cooperation
C.  
allocation
D.  
separation
Câu 124: 1 điểm
The National Health Organization reported on the ------- cases of the disease.
A.  
confirmation
B.  
confirms
C.  
confirm
D.  
confirmed
Câu 125: 1 điểm
Due to a------- in his political position, the senator no longer supported the proposed law on immigration.
A.  
shift
B.  
compliment
C.  
shortage
D.  
description
Câu 126: 1 điểm
------- buildings in a neighborhood can lead to a net loss of property values for nearby homeowners.
A.  
Fertile
B.  
Mandatory
C.  
Vacant
D.  
Compliant
Câu 127: 1 điểm
Rather than decorating each conference room -------, the owner of Norris Hall bought furnishings in bulk and gave the spaces the same appearance.
A.  
differing
B.  
difference
C.  
differently
D.  
differs
Câu 128: 1 điểm
The director attributed the success of the film ------- to the experience and talent of the actor in the lead role.
A.  
punctually
B.  
attentively
C.  
primarily
D.  
importantly
Câu 129: 1 điểm
The company's new software for online banking is ------- with most smartphone models.
A.  
tangible
B.  
extensive
C.  
mechanical
D.  
compatible
Câu 130: 1 điểm
Employees are allowed to use vacation time whenever they want ------- it does not disrupt their assignments.
A.  
except for
B.  
as well as
C.  
depending on
D.  
so long as

Hình ảnh

Câu 131: 1 điểm
A.  
did allow
B.  
has allowed
C.  
allows
D.  
are allowing
Câu 132: 1 điểm
A.  
Construction will begin when the building permits are received.
B.  
This celebration will last for most of the month of July.
C.  
Considering the cost, the renovation might be postponed.
D.  
The first area that will benefit from this is the lobby.
Câu 133: 1 điểm
A.  
Upon
B.  
During
C.  
Around
D.  
Until
Câu 134: 1 điểm
A.  
aware
B.  
disciplined
C.  
reluctant
D.  
content

Hình ảnh

Câu 135: 1 điểm
A.  
hiring
B.  
hire
C.  
to hire
D.  
to hiring
Câu 136: 1 điểm
A.  
Applicants should know how to make scrambled eggs.
B.  
People applying should know how to wash dishes.
C.  
Anyone applying should be able to work nights.
D.  
Currently, we can only offer weekday shifts but the applicant must be willing to work weekends if required
Câu 137: 1 điểm
A.  
at most
B.  
below
C.  
at least
D.  
the least
Câu 138: 1 điểm
A.  
look
B.  
looking
C.  
looked
D.  
looks

Hình ảnh

Câu 139: 1 điểm
A.  
been
B.  
had be
C.  
are being
D.  
have been
Câu 140: 1 điểm
A.  
attached
B.  
faithful
C.  
committed
D.  
loyal
Câu 141: 1 điểm
A.  
You can be confident that they serve your specific needs.
B.  
You can rent hundreds of properties from our listings.
C.  
The agents in corporate real estate make the most earnings.
D.  
The residential agents are very busy with the rising housing market.
Câu 142: 1 điểm
A.  
with
B.  
for
C.  
to
D.  
from

Hình ảnh

Câu 143: 1 điểm
A.  
helps
B.  
helped
C.  
helping
D.  
had help
Câu 144: 1 điểm
A.  
I really enjoyed all the food and chatting with everyone.
B.  
I worked really hard to plan this event.
C.  
Special thanks to Keith, Grant, Vanessa, and Melissa who spent many hours outside of work to help plan everything.
D.  
I'm glad to see that everyone made it to work today.
Câu 145: 1 điểm
A.  
regular
B.  
familiar
C.  
different
D.  
general
Câu 146: 1 điểm
A.  
overstepped
B.  
surrendered
C.  
exceeded
D.  
overwhelmed

Hình ảnh

Câu 147: 1 điểm
Who most likely is Mr. Martin?
A.  
A musical performer
B.  
A truck driver
C.  
A cleaning company's representative
D.  
A festival coordinator
Câu 148: 1 điểm
According to the letter, what will be provided?
A.  
Food and water
B.  
A sheltered area
C.  
Musical equipment
D.  
Cleaning supplies

Hình ảnh

Câu 149: 1 điểm
What is suggested about Mr. Shan?
A.  
He has missed a meeting.
B.  
He is considering a transfer.
C.  
He has recently taken over the operations of a manufacturing facility.
D.  
He doesn't know when he will be returning to his office.
Câu 150: 1 điểm
At 5:18, what does Mr. Shan mean when he writes, "That's true"?
A.  
He is worried about the conditions of the factory.
B.  
He agrees that being out of the office is enjoyable.
C.  
He has discovered an error.
D.  
He is positive he will be back on Monday

Hình ảnh

Câu 151: 1 điểm
What is indicated about Ms. Blackburn 's order?
A.  
It has been insured against loss.
B.  
It is out of stock.
C.  
It has been placed by her husband.
D.  
It will be delivered free of charge.
Câu 152: 1 điểm
Why might Ms. Blackburn call the customer service center by February 11?
A.  
To revise her order
B.  
To change payment options
C.  
To get a payment back
D.  
To apply for a membership

Hình ảnh

Câu 153: 1 điểm
Who is Nick Stanton?
A.  
A department store employee
B.  
A recording artist
C.  
A music critic
D.  
A real estate agent
Câu 154: 1 điểm
According to the article, what will happen on March 12?
A.  
A concert will be held.
B.  
A book will be released.
C.  
An autograph session will take place.
D.  
Some tickets will go on sale.

Hình ảnh

Câu 155: 1 điểm
Where do the recipients of the email most likely work?
A.  
At a department store
B.  
At a hair salon
C.  
At a movie studio
D.  
At a photography studio
Câu 156: 1 điểm
What is indicated about Greta Jones?
A.  
She is retiring.
B.  
She is going on vacation.
C.  
She will take some time off work.
D.  
She will work only temporarily.
Câu 157: 1 điểm
By when should employees contact Ms. Jones with urgent business?
A.  
Before she leaves
B.  
After she leaves
C.  
Anytime
D.  
When she gets back
Câu 158: 1 điểm
In which of the positions marked [1], [2], [3] and [4] does the following sentence belong? "During this time, we have hired a temporary replacement, Judith Blanche."
A.  
[1]
B.  
[2]
C.  
[3]
D.  
[4]

Hình ảnh

Câu 159: 1 điểm
What is the purpose of the Web page?
A.  
To advertise a new line of shoes
B.  
To confirm an order
C.  
To recommend a service upgrade
D.  
To solicit donations
Câu 160: 1 điểm
What is NOT mentioned as a benefit of premium membership?
A.  
Discounts on new items
B.  
Faster shipping at a reduced price
C.  
A longer period of free returns
D.  
A longer period of free exchanges
Câu 161: 1 điểm
What is indicated about Shoe Shine?
A.  
It has been in business for decades.
B.  
It was founded by a local entrepreneur.
C.  
Its merchandise is available through the Internet.
D.  
It has three membership types.

Hình ảnh

Câu 162: 1 điểm
What type of business do the speakers probably work at?
A.  
A fashion company
B.  
A clothing shop
C.  
A costume company
D.  
A coffee shop
Câu 163: 1 điểm
At 9:39, what does Lisa Hancock mean when she says, it's on me?
A.  
She'll bring the coffee.
B.  
She'll buy the drinks.
C.  
She'll remember everyone's orders.
D.  
It's her turn to get drinks.
Câu 164: 1 điểm
What is indicated about one of their shipments?
A.  
It was overcharged.
B.  
It was returned to the boutique.
C.  
It will arrive later in the day.
D.  
It hasn't been located yet.
Câu 165: 1 điểm
What kind of business is Chantelle?
A.  
A fabric company
B.  
A magazine company
C.  
A shipping company
D.  
A boutique

Hình ảnh

Câu 166: 1 điểm
Who most likely received the e-mail?
A.  
Employees in the shipping department
B.  
Dissatisfied customers
C.  
Customer service representatives
D.  
Internet technology specialists
Câu 167: 1 điểm
According to the e-mail, what is Ms. Kent's staff trying to do?
A.  
Create a customer database
B.  
Fix a system malfunction
C.  
Locate a lost package
D.  
Take calls from customers
Câu 168: 1 điểm
What are recipients of the e-mail advised to do?
A.  
Update their personal information
B.  
Deliver a package in person
C.  
Enter data into a customer database
D.  
Offer a price reduction to some customers

Hình ảnh

Câu 169: 1 điểm
What is suggested about Mr. Hurst?
A.  
He is a local musician.
B.  
He donates to an orphanage.
C.  
He supports a public organization.
D.  
He works at a community center.
Câu 170: 1 điểm
Why was the e-mail sent?
A.  
To announce a community board meeting
B.  
To apply for a family membership
C.  
To publicize upcoming events.
D.  
To give information about a local election
Câu 171: 1 điểm
What is indicated about Tate Community Center?
A.  
Its members gain free admission to the events.
B.  
It offers regular music classes.
C.  
It takes reservations by phone.
D.  
It will serve beverages at al l events.

Hình ảnh

Câu 172: 1 điểm
What is the purpose of the letter?
A.  
To inform an employee about a mandatory exam
B.  
To encourage employees to donate blood to the hospital
C.  
To discuss the changes made to the health insurance coverage
D.  
To advertise the services of a new clinic
Câu 173: 1 điểm
What did Mr. Black send with the letter?
A.  
An application form
B.  
An insurance document
C.  
A contract
D.  
Extra information about the changes
Câu 174: 1 điểm
The term "subject to" at the end of the third paragraph is closest in meaning to:
A.  
Dependent on
B.  
Responsible for
C.  
Withdrawn from
D.  
Added to
Câu 175: 1 điểm
In which of the positions marked [1], [2], [3] and [4] does the sentence best belong? "The appointments should take no longer than 30 minutes."
A.  
[1]
B.  
[2]
C.  
[3]
D.  
[4]

Hình ảnhHình ảnh

Câu 176: 1 điểm
What is stated about the summer classes?
A.  
They started last week.
B.  
They will be held outdoors.
C.  
They are available to both children and adults.
D.  
They are being offered at a discounted price.
Câu 177: 1 điểm
What is suggested about Ms. Meyers?
A.  
She has never learned yoga before.
B.  
She is an elderly person.
C.  
She wants to become a yoga instructor.
D.  
She is a long-time member.
Câu 178: 1 điểm
What is Ms. Glenn asked to do?
A.  
Develop a new curriculum
B.  
Attend a training seminar
C.  
Sign a work contract
D.  
Distribute some documents
Câu 179: 1 điểm
In the e-mail, the word capacity in paragraph 3, line 1, is closest in meaning to
A.  
volume
B.  
ability
C.  
vacancy
D.  
role
Câu 180: 1 điểm
What is indicated about Ms. Glenn?
A.  
She works well with children.
B.  
She is a long-term employee.
C.  
She will be retiring soon.
D.  
She will be receiving a pay raise.

Hình ảnhHình ảnh

Câu 181: 1 điểm
What is the subject of the first post?
A.  
A defect with a purchased product
B.  
Mistakes in the instruction manual
C.  
A discrepancy with an advertised price
D.  
Registration for a competition
Câu 182: 1 điểm
What is suggested about Mr. Taylor?
A.  
He knows Ms. Maxwell personally.
B.  
He is a product designer at Mega Hobby.
C.  
He owns a sailboat.
D.  
He will enter a competition with his son.
Câu 183: 1 điểm
How did both Mr. Taylor and Ms. Maxwell realize there was a problem?
A.  
By talking with a customer service agent
B.  
By watching an instructional video
C.  
Be consulting a user manual
D.  
By looking at a photograph
Câu 184: 1 điểm
What is indicated about Ms. Maxwell?
A.  
She is a regular customer of Mega Hobby.
B.  
She works with Mr. Taylor at Mega Hobby.
C.  
She successfully completed the model kit.
D.  
She received a full refund.
Câu 185: 1 điểm
What does Ms. Maxwell recommend?
A.  
Visiting a nearby store
B.  
Canceling a membership
C.  
Downloading a new instruction manual
D.  
Purchasing replacement parts

Hình ảnhHình ảnhHình ảnh

Câu 186: 1 điểm
What is NOT mentioned about beds at Dreamspace Bed Emporium?
A.  
They come in a variety of sizes.
B.  
They can be tested by customers.
C.  
They are displayed on the first floor.
D.  
They come with a lifetime warranty.
Câu 187: 1 điểm
According to the advertisement, what is true about Dreamspace Bed Emporium?
A.  
It is located in a department store.
B.  
It sells home appliances.
C.  
It is hiring additional staff.
D.  
It extended its operation hours.
Câu 188: 1 điểm
Where did Mr. King most likely search for the products he wanted?
A.  
On the first floor
B.  
On the second floor
C.  
On the third floor
D.  
Near the main entrance
Câu 189: 1 điểm
Who do you believe is speaking at the meeting?
A.  
The Dreamspace Bed Emporium manager
B.  
Willy King
C.  
A district manager from another city
D.  
A check out clerk
Câu 190: 1 điểm
What is most likely true based upon the information from the meeting the meeting?
A.  
Dreamspace Bed Emporium will change their hours back to what they used to be.
B.  
Dreamspace Bed Emporium will extend their hours to serve more customers like Willy King.
C.  
Dreamspace Bed Emporium will hire more employees so there are enough people to cover the size of their store.
D.  
Dreamspace Bed Emporium will hold a raffle event and invite Willy King.

Hình ảnhHình ảnhHình ảnh

Câu 191: 1 điểm
Where does Mr. York work?
A.  
At a accounting firm
B.  
At a sports management agency
C.  
At a skill development institution
D.  
At an advertising agency
Câu 192: 1 điểm
What is stated about the program on technologies?
A.  
It is open to the public.
B.  
It introduces recent Web programming skills.
C.  
It teaches environmental protection.
D.  
It keeps employees up-to-date.
Câu 193: 1 điểm
It what program is Ms. Tran most likely interested?
A.  
Leadership
B.  
Sales
C.  
Customer Service
D.  
Technologies
Câu 194: 1 điểm
What is indicated by the proposed training schedule and accompanying memo?
A.  
It is an easy course to complete
B.  
There are 5 key topics that will be covered
C.  
50 employees will take part
D.  
Joshua York will be one of the trainers
Câu 195: 1 điểm
Based upon the proposed training schedule and accompanying memo, what can be inferred about Zellen Gifts?
A.  
They are trying to become better at customer relations.
B.  
They are trying to conduct business as normal during their training period.
C.  
They have a small customer service staff.
D.  
They want to finish their training before the end of October.

Hình ảnhHình ảnhHình ảnh

Câu 196: 1 điểm
Which membership did Alicia Norton most likely purchase?
A.  
General
B.  
Silver
C.  
Gold
D.  
Diamond
Câu 197: 1 điểm
What is suggested about the Midcity Performing Arts Hall?
A.  
It hosts various sports programs.
B.  
It had some changes made to the building.
C.  
It is a place popular among celebrities.
D.  
It is an old museum.
Câu 198: 1 điểm
When is a performance not free to members?
A.  
January
B.  
February
C.  
March
D.  
April
Câu 199: 1 điểm
What is implied about the schedule?
A.  
The shows have sold out.
B.  
More shows may be available.
C.  
It is fixed.
D.  
It may change.
Câu 200: 1 điểm
What is meant by the expression "some restrictions may apply?"
A.  
Only certain people will be considered for membership.
B.  
The membership plans may change without notice.
C.  
Not all performances are available to members.
D.  
Admissions will not be allowed non- members.

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